WizApp3S Started new Support System

WizApp3S has launched web enabled e-Ticket based Support Portal for WizApp users. Through this portal, the users shall be able to create an online ticket for any kind of support / requirement and get an immediate response to their query from SoftInfo. This internationally acclaimed support system definitely shall enable WizApp users to cut down on their telephone calls as well as get an instant response. WizApp users should immediately visit the link http://www.softinfosystems.com/support and register themselves online instantly for this newly launched support system.

Benefits of this internationally acclaimed system are as follows:

1. Cut down heavily on Telephone Calls
2. It is pro-customer system as the ticket once generated can ONLY be closed by the customer
3. Unless the ticket is closed, no one can forget / forego / overlook any issue raised by the customer
4. Undue delays automatically escalate the ticket to higher levels in SoftInfo
5. Auto and even distribution of tickets amongst support executives
6. The customer can check the status of his / her tickets any time from any place; even get the report of tickets generated, closed, solutions received etc.

The Online Support System is a web based portal which allows you to raise a Ticket to communicate any kind of Service, Support, Requirement and Bug to Softinfo. A dedicated team of trained software professionals will immediately look into the details of Tickets raised by you and act accordingly.

In addition, the above said portal will enable you to get User help Manuals, Knowledgebase Articles and Troubleshooting Charts so that you can help yourself by getting the required information online.
To start experiencing the new world of interaction with Softinfo, visit:
http://www.softinfosystems.com/support

Here’re the Benefits of Registering with Softinfo on www.softinfosystems.com/support
1. Registration is free of cost & meant for our Privileged Customers.
2. On Registering with us you come in our ‘Hot list-Bound to support’.
3. A dedicated support team deployed to answer you queries ASAP.
4. Get online support
5. Get your Queries resolved fast & smoothly, by ‘Submitting a Ticket’.
6. On Submitting a Ticket, you get Ticket Submission/Complaint Number.
7. You can do all the correspondence on the basis of that Ticket Number.
8. Queries Resolved on the basis of FIFO concept & Urgency.(Level of Urgency will be decided by Softinfo Team)
9. Online Message Room/Blog will help you to be in touch with all other members whether online or offline (whenever online they will reply to your message).
10. Access to the Knowledgebase (that includes Technical Articles, Help Manuals, Troubleshooting Index and Downloads). The contents are managed and maintained by Softinfo from time-to-time giving you the complete details about various modules of the software.

Softinfo Says, ''Be Our Privileged Member and help us to help you in a better refined way''

I request the WizApp User to start using this method of getting support and cut down on telephone calls. Further, please do take care to raise 2-3 issues per ticket.